Microsoft KB Archive/183114

Knowledge Base

OL98: All Contacts Display the Same E-mail Name

Article ID: 183114

Article Last Modified on 8/6/1999

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APPLIES TO

• Microsoft Outlook 98 Standard Edition

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This article was previously published under Q183114

SYMPTOMS

When you view your Contacts folder in Microsoft Outlook 98, using the Address Card view, each contact may appear to have your e-mail name.

CAUSE

The Address Card view is corrupted. This may be a result of upgrading over a beta version of Outlook 98.

RESOLUTION

To resolve this issue use the /cleanviews command line switch.

To run the /cleanviews command-line switch, follow these steps:

1. Quit Outlook.
2. Click the Start button, and click Run.
3. In the Open box, type Outlook, a space, and the command-line switch.

   Example: Outlook /cleanviews

4. Click OK.

When you reopen Outlook, the Address Card view will display the correct e- mail name for each contact.

MORE INFORMATION

This problem only occurs when viewing your Contacts folder with the Address Card view. Other views show the correct e-mail address for each contact.

REFERENCES

For more information on using the /cleanviews switch, please see the following article in the Microsoft Knowledge Base:

182112 Title : OL98: Additional Command-Line Switches

Additional query words: 98 email

Keywords: kbprb KB183114

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