Article ID: 183065
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q183065
SYMPTOMS
If you run the Asian Client (Korean, Chinese Simplified, or Chinese Traditional) version 4.0 and the English Exchange Server on the same computer, the client will not work correctly after upgrading the Exchange Server computer to Service Pack 5.
CAUSE
The client does not work correctly because there are common files between the client and server that get updated to the English SP5 version when the Update program is run.
RESOLUTION
To resolve this problem, try one of the following:
Run the localized Asian client on a separate computer, which is not running Exchange Server.
-OR-
Upgrade the client and server to version 5.0 or 5.5.
-OR-
Contact Microsoft PSS to receive a 4.0 SP5 client update that can be installed.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: XADM
Keywords: kbbug kbfix KB183065
