Article ID: 181134
Article Last Modified on 6/29/2004
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 4.0
This article was previously published under Q181134
SYMPTOMS
The Service Pack Uninstall does not check for active processes (such as Snabase). Since Uninstall does not stop these processes, they and their related services are not restored to their pre-Service Pack revision levels.
CAUSE
The Service Pack Update.exe was not designed to check for active processes.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0 Service Packs 1 and 2.
This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix KB181134
