Article ID: 181130
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q181130
SYMPTOMS
When you migrate messages from Lotus cc:Mail Release 6 (DB8) or earlier, four additional characters may appear in some messages when you open them in an e-mail client after the migration.
CAUSE
When you migrate messages from cc:Mail, the messages are converted to Rich Text Format (RTF) before they are migrated to the Microsoft Exchange Server computer. Messages migrated from cc:Mail Release 6 (DB8) or earlier may not be converted correctly. This may cause additional characters to appear in the messages when you open them in an e-mail client.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Lotus cc:Mail is manufactured by Lotus, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: ^b1e ^b1f ^b70
Keywords: kbbug kbfix kbusage KB181130
