Article ID: 181027
Article Last Modified on 4/29/2005
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 4.0
This article was previously published under Q181027
SYMPTOMS
When you close an SNA Server Subdomain from within SNA Server Manager, a Dr.Watson error may occur in function "CSnaItem::Terminate." When this happens, SNA Manager (Snaexp.exe) shuts down and an Event 4097 is recorded in the Windows NT application event viewer.
The following entry is logged in the <Ntroot>\Drwtsn32.log file, indicating an access violation in function: CSnaItem::Terminate.
Application exception occurred:
App: exe\snaexp.dbg (<process ID>)
Exception number: c0000005 (access violation)
*----> Task List <----*
<process ID> SNAEXP.exe
..
..
State Dump for Thread Id 0x118
eax=00000000 ebx=000d0008 ecx=00000000 edx=00268374 esi=00268370
edi=00000030 eip=67708de2 esp=0006f698 ebp=000da11c iopl=0 nv up ei pl
na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000202
..
..
function: CSnaItem::Terminate
..
..
FAULT ->67708de2 8b09 mov ecx,[ecx]ds:00000000=????????
CAUSE
There is a problem in the way that SNA Server Manager handles the closures of subdomains.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2 and 4.0.
This problem was corrected in the latest SNA Server versions 3.0 and 4.0 U.S. Service Packs. For information on obtaining these Service Packs, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: Trap GPF
Keywords: kbbug kbfix kbnetwork KB181027
