Article ID: 179995
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q179995
SYMPTOMS
A memory leak in File and Print Services for NetWare (FPNW) may cause Windows NT to stop responding (hang). Performance Monitor shows private bytes for Nwssvc.exe growing excessively until the system hangs.
CAUSE
Memory allocated during a logon attempt is not being freed.
NOTE: JetDirect is no longer supported by HP. They now use SDI (Simple Device Installation) to install network printers. For more information on this, see:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj06765
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB179995
