Article ID: 179980
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q179980
SYMPTOMS
When you migrate messages that were created using a double-byte character set (DBCS) from Novell GroupWise, the messages may not be displayed properly when you open them in an e-mail client after the migration.
CAUSE
When you migrate messages from GroupWise, the messages are converted to Rich Text Format (RTF) before they are migrated to the Microsoft Exchange Server computer. Messages that contain DBCS characters may not be converted correctly. Therefore, they may not be displayed properly when you open them in an e-mail client.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
GroupWise is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
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