Article ID: 179056
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q179056
SYMPTOMS
The Microsoft Exchange Server information store crashes and produces a DrWtsn32.log that may look similar to the following:
Microsoft (R) Windows NT (TM) Version 3.51 DrWtsn32
Copyright (C) 1985-1995 Microsoft Corp. All rights reserved.
Application exception occurred:
App: Store.DBG (pid=159)
When: 1/2/1997 @ 7:30:30.452
Exception number: c0000005 (Access Violation)
The thread where the stack overflow occurred may look similar to the following:
State Dump for Thread Id 0xd0
eax=0000000c ebx=00dab1cc ecx=00da2f04 edx=000004b0 esi=0052d58c
edi=0213b061
eip=02061abc esp=00daaefc ebp=00daaf04 iopl=0 nv up ei pl nz na
po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206
function: DLIST::EcAddId
...
FAULT ->020041E1 8B5804 mov ebx,dword ptr [eax+4]
...
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Function Name
154cf8bc 020ce683 00000006 00000000 15791c42 STORE!IDLIST::EcAddId+0x6b
154cf914 020e2ac5 054cf96c 154cf964 054cf989
STORE!OMSG::EcAddRowToNeedRNTable+0x145
154cf9c0 020e881c 00f075ac 15744fcc 15791ae4
STORE!EcDoPostDeliveryRuleWork+0x6b9
154cf9f8 02068553 00f075ac 15744fcc 15791ae4
STORE!EcCompletePrivateRulesWork+0x43
154cfa30 02005b25 00f00f04 154cfa94 0201579f STORE!OMSG::~OMSG+0x55294
154cfa3c 0201579f 000000e9 00f75cec 000000e9 STORE!UNK::Delete+0x41
154cfa5c 0205e77a 00f75cec 000000e9 154cfa94 STORE!EcReleaseOp+0x4a
154cfa70 02002df8 00f75cec 154cfab0 000000e9 STORE!EcRelease+0x18
154cfae4 02003ddc 0017c978 15743fd4 154cfb08 STORE!EcRpc+0x245
154cfb0c 77e11841 0017c978 15743fd4 0017f02c STORE!EcDoRpc+0x3d
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: crash hang fail
Keywords: kbqfe kbhotfixserver kbbug kbfix kbusage KB179056
