Article ID: 178757
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q178757
SYMPTOMS
When you delete a mailbox that was created but never used, the Microsoft Exchange Server Information Store (IS) service logs the following error to the event log:
Event ID: 1203
Source: ExchangeIS Private
Type: Error
Category: General
Failed to delete the mailbox of
/o=Microsoft/ou=DOMAIN/cn=Recipients/cn=MyMailBox with error
0x8004010f.
NOTE: Error 0x8004010f is Mapi Error MAPI_E_NOT_FOUND
CAUSE
Because a user never logged on to the mailbox and never received mail, the database entries for the user were never created. When Exchange Server attempts to delete the mailbox, the system attempts to locate the database entries, but no records are found and the MAPI_E_NOT_FOUND error is reported. This error was not logged previously.
WORKAROUND
When the symptoms occur as described above, the error can safely be ignored.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.
This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix kbqfe KB178757
