Article ID: 178378
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q178378
SYMPTOMS
The Microsoft Exchange Server Internet Mail Service does not send a non- delivery report (NDR) on a message it has passed from a custom routing .Dll file with DISP_NDR_ORIG. The message may be delivered to the mailbox and the following event ID recorded:
Event id 2078 from MSExchangeIS Private Category: Transfer Out Of Gateway Description: Unable to submit, send or transfer out a message. Check PR_DELIVERY_TIME, PR_NDR_REASON, PR_NON_DELIVERY_DIAGNOSTIC.
CAUSE
The Microsoft Exchange Server Internet Mail Service will attempt to resolve the name and deliver the message if a valid address is available in the message. If the address in the recipient list is not valid, the message transfer agent (MTA) will send an NDR. If the address is resolved, then the MTA will attempt to deliver the message.
RESOLUTION
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Serverversion 5.0. This problem has been corrected in Microsoft Exchange Server version 5.0 Service Pack 2.
Microsoft has confirmed that this is a problem in Microsoft Exchange Serverversion 5.5. This problem has been corrected in Microsoft Exchange Server version 5.5 Service Pack 1.
For information on obtaining Service Packs, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: imc ims
Keywords: kbbug kbfix KB178378