Microsoft KB Archive/177836

XCON: Delivery Receipts Display Fields as UNKNOWN ID: Q177836 The information in this article applies to: Microsoft Exchange Server, versions 4.0, 5.0, 5.5 SYMPTOMS When you compose a message, enable a delivery receipt (DR), and send it to another Exchange user through an X.400 Connector, the received DR does not show the correct information. Instead of the DR showing the original message's Subject, Delivery Time, and Recipient, every field becomes "UNKNOWN". This problem is mailbox dependent. It cannot be reproduced for every mailbox. Results differ even on the same Exchange Server computer. CAUSE When the original message is not part of a report, the information store searches the original sender's "sent items" folder using the MTS-ID for the message. The search will terminate if no value is found for the MTS-ID, and the pr_original_* properties will not be set. STATUS Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Keywords : kbbug4.00 kbbug5.00 kbfix5.00.sp2 XCON kbbug5.50 Version : WinNT:4.0,5.0,5.5 Platform : winnt Issue type : kbbug

Last Reviewed: March 18, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use.