Article ID: 177823
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q177823
SYMPTOMS
An information store crash may occur, generating a Dr. Watson error message with the following stack dump:
FramePtr RetAddr Param1 Param2 Param3 Function Name
252afaf4 0042cc1c 252afb18 000001c5 252afb0c STORE!EcRpc+0xfb8
252afb08 77e11841 2652a620 3029b00c 00000030 STORE!EcDoRpc+0x3c
265f2070 37363534 0004020a 00413280 00000001 0x77e11841
CAUSE
An incorrect remote procedure call (RPC) buffer size setting from server to client communications causes corruption of memory, which in turn can shut down the information store.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: IS
Keywords: kbqfe kbhotfixserver kbbug kbfix KB177823
