Microsoft KB Archive/176081

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Access Violation in Explorer.exe Removing a Share

Article ID: 176081

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q176081


SYMPTOMS

When you press ALT + R to remove a share when there is only one share present, you may receive the following Dr. Watson error message:

An application error has occurred and an application error log is being
generated:

Explorer.exe
Exception: access violation (0xc0000005), Address: 0x77a438d4

You cannot remove a share if there is only one share present. You must select the option not shared from the folder's sharing properties.

CAUSE

Keyboard input (pressing the ALT + R keys) is not disabled when only one share exists.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Additional query words: av

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix KB176081