Microsoft KB Archive/176021

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Article ID: 176021

Article Last Modified on 8/17/2005



APPLIES TO

  • Microsoft Word 95 Standard Edition
  • Microsoft Word 95a
  • Microsoft Word 6.0 Standard Edition
  • Microsoft Word 6.0a
  • Microsoft Word 6.0c



This article was previously published under Q176021

SYMPTOMS

If you perform an administrative installation of the Word 97 import converter for Word 6.x and 7.x and then run the Setup.exe, you may receive the following error message:

Microsoft Word 97 Converter setup was not completed for the following reason: Setup could not determine a valid directory for the source files. This may be caused, in certain circumstances, by running from a network location with a long directory name, or from a read-only location.

CAUSE

This problem occurs if you make the directory containing the expanded files from Wrd97cnv.exe read-only.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Change the Share Permissions

The converter will be installed correctly if the share permissions are set to include "Change" (RWXD).

Method 2: Change the File Permissions

Rather then setting the share to read-only, you can set the individual file permissions in the share to read-only, leaving the share with "Change" permissions.

REFERENCES

The converter is also available for download from the Microsoft Software Library. For more information about how to obtain the converter, please see the following article in the Microsoft Knowledge Base:

162214 WD: How to Obtain the Word 97 Converter


For more information about the Word 97 import converter, please see the following articles in the Microsoft Knowledge Base:

176017 WD: Word 97 Import Converter: How to Do an Administrative Setup Converter

162602 WD97: Questions About Saving in the Word 6.0/95 File Format

157091 WD97: How to Import Documents into an Earlier Version of Word

96119 WD: History of WinWord File Converters Categorized by Release


Keywords: kbbug KB176021