PSS ID Number: 175698
Article Last Modified on 11/20/2002
The information in this article applies to:
- Microsoft Exchange Active Server Components 5.0
- Microsoft Exchange Macintosh client 4.0
- Microsoft Exchange Macintosh client 5.0
- Microsoft Exchange MS-DOS client 4.0
- Microsoft Exchange MS-DOS client 5.0
- Microsoft Exchange Windows 3.x client 4.0
- Microsoft Exchange Windows 3.x client 5.0
- Microsoft Exchange Windows 95/98 client 4.0
- Microsoft Exchange Windows 95/98 client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.0
- Microsoft Outlook, Exchange Server Edition 8.0
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Outlook 98
This article was previously published under Q175698
SUMMARY
Listed below are the top issues for the Microsoft Exchange Client Support Team and troubleshooting information relevant to resolving the issues as of May 1999.
MORE INFORMATION
Outlook Web Access (OWA) client keeps prompting with the Logon.asp when I try to open messages in the OWA client.
216998 XWEB: OWA Logon Screen Displays Again When Opening a Mail Message
My Outlook/Exchange Client cannot connect to the Exchange Server computer.
155048 XCLN: Troubleshooting Startup of Windows Client Using TCP/IP
162544 Troubleshooting Remote Function of Exchange and Schedule+
174701 XCLN: Troubleshooting RPC Problems for Exchange Clients
Getting synchronization errors 80070005-508-0-324 or 80070005-508-0-322 when trying to synchronize an OST file.
221238 XADM: OST Sync Fails with 80070005-508-00-324
OWA "ASP0115" errors in the browser.
NOTE: For this problem, it is best to install Exchange Server 5.5 Service Pack 2 (SP2). All of the hotfixes listed in the following articles are included in SP2.
184841 XWEB: OWA Add-in Component for IIS May Cause Heap Corruption
196670 XWEB: OWA Causes an Access Violation in MAPI
193557 BUG: Outlook Web Access Stops on Corrupt Calendar Data
193260 XADM: OWA Stops when Replying to Message with Inline Image
193675 XWEB: Bad Error Handling in CfolderRender::put_DataSource Causes OWA to Crash
OWA troubleshooter on the Microsoft Web site:
Opening items or folders in OWA keeps giving me "Unable to Render View."
184304 XWEB: Outlook Web Access Error Message: Unable to Render View
178154 XWEB: Err Msg: Unable to Render This view424Object Required
OWA troubleshooter on the Microsoft Web site:
How can I prevent the Internet Explorer icons from showing up on the desktop with my ODK package?
189729 OL98: ODK: How to Remove the Outlook Express Icon Using ODK
ODK documentation:
Remote Procedure Call (RPC) connectivity to Exchange Server issues: starting the Outlook/Exchange Client is slow or does not connect successfully.
162544 Troubleshooting Remote Function of Exchange and Schedule+
174701 XCLN: Troubleshooting RPC Problems for Exchange Clients
163576 XGEN: Changing the RPC Binding Order
155048 XCLN: Troubleshooting Startup of Windows Client Using TCP/IP
167260 XCLN: How to Use RPCPing to Test RPC Communication
152344 XCLN: Winsock Application Starts When Exchange Client Starts
149596 XCLN: Configuring Mac Client for TCP/IP
166665 XCLN: Troubleshooting AppleTalk Connection
Calendaring issues: resource accounts not booking meetings; calendars not displaying/updating any Free/Busy information for a user; and problems importing calendar data.
180424 OL98: (CW) Direct Booking of Resource Without a Delegate Account
180179 OL98: New Calendar Has Bold Days with No Appointments
182112 OL98: Additional Command-Line Switches
180441 OL98: Error Importing Schedule+ 1.0 (.cal) Files to Outlook
181405 OL98: Converting Schedule+ Files
162990 OL97: Troubleshooting Schedule+ Import Problems
Remote connectivity issues: connecting to the Exchange Server over a firewall; using PPTP; or getting errors when trying to use Outlook/Exchange Client over RAS.
155831 XADM: Setting TCP/IP Ports for Exchange and Outlook Client Connections Through a Firewall
148732 XADM: Setting TCP/IP Port Numbers for Internet Firewalls
189595 PPTP Performance and Security Upgrade for WinNT 4.0 Release Notes
189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes
180979 OL97: Using Outlook with a PPTP Connection
163330 XCLN: Using Open Transport 1.1.2 and MacPPP for the Mac Client
Using OWA through Proxy Server.
207655 XWEB: Setting Up Web Publishing and OWA Access Through a Proxy
198509 XWEB: 'Unable to get your inbox' Using OWA via Proxy Server
187650 Error: 'Server Returned Invalid or Unrecognized Response'
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