Article ID: 175642
Article Last Modified on 12/13/2002
APPLIES TO
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
This article was previously published under Q175642
SYMPTOMS
If you import messages from a cc:Mail postoffice into Microsoft Outlook 97, you may receive the following error message:
WORKAROUND
This problem occurs when you attempt to import messages that have a body which appears as <no title>. To work around this problem try moving these messages in cc:Mail to a folder that you will not import. Then, import the other messages.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
MORE INFORMATION
For more information on setting up and troubleshooting Outlook with a cc:Mail postoffice, please see the following article in the Microsoft Knowledge Base:
163290 OL97: Troubleshooting cc:Mail Connectivity in Outlook
Additional query words: 97
Keywords: kbbug kbfix qfe KB175642
