Article ID: 175517
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q175517
SYMPTOMS
When attempting to start Microsoft Outlook 97, you may get the following error message:
CAUSE
Either a corrupted service in the profile or too many services in the profile may cause this problem.
RESOLUTION
Create a new profile and add the services back one at a time, testing between each.
REFERENCES
For information on creating a profile, please see the following article in the Microsoft Knowledge Base:
171376 OL97: How to Create a New User Profile for Outlook
For similar error messages, please see the following articles in the Microsoft Knowledge Base:
172489 OL97: File Locking Issue With Novell Client 32
156995 XCLN: PST File Cannot Be Accessed Running NetWare Client 32
168718 XCLN: Win95 NW Clients Disconnected from Mail on Novell
Additional query words: mailbox
Keywords: kbprb KB175517