Article ID: 175076
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q175076
SYMPTOMS
Some Windows 95 clients cannot be remotely restarted from Systems Management Server through the Remote Reboot option. (This option is located in Personal Computer Properties under the Help Desk.) Using the Remote Reboot option may also cause the client computer to stop responding.
CAUSE
The CPU reset instruction depends on the computer's hardware. This problem is hardware-specific, and has been known to manifest itself on Gateway 2000 and HP Vectra computers.
Note that the Remote Reboot function works correctly on client computers running Windows NT, regardless of hardware.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: prodsms smsremtshoot hang hung
Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB175076
