Microsoft KB Archive/175051

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Windows 95 Roaming Profiles Do Not Work


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release, version 2.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


When you are using Citrix WinFrame version 1.6 (Service Pack 5 or later) or Windows NT Server version 4.0, Terminal Server Edition, roaming profiles do not work in Windows 95.


When you use the User Manager tool to create or edit the user information for a user account, Citrix WinFrame or Windows Terminal Server-specific information is embedded in the Security Accounts Manager (SAM) database. When a Windows 95 client tries to retrieve the user information from the domain controller, the client cannot process all of the data because of the size of the user information returned. Because the client cannot read the home directory information, roaming profiles do not work.


To prevent this problem from occurring, use either of the following methods:

Method 1

Do not edit user accounts with the User Manager tool provided on the WinFrame server.

Method 2

This issue is resolved by the following updated file for Windows 95, and later versions of this file:

   MSNP32.DLL  version 4.00.952  dated 05/07/97  67,584 bytes 


Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.


For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q178979 Logon Occurs Using System Policy with Required Validation

Q188206 "Access Denied" Connecting to Windows NT Server with Many Shares

Q178824 Error Message: Your Password Is Too Short

Q155424 Windows NT Domain Does Not Accept New Domain Password

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: logon login roving terminalsrv

Keywords : kbenv kbnetwork osr2 win95
Issue type : kbprb
Technology : kbWinNTsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbWin95search kbOPKSearch kbWin95

Last Reviewed: June 13, 2001
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