The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

Knowledge Base

XCLN: Err Msg: The Items Properties Could Not Be Displayed

Article ID: 174824

Article Last Modified on 2/27/2007

APPLIES TO

Microsoft Exchange Client 5.5
Microsoft Exchange Client 5.0
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Standard Edition
Microsoft Outlook 97 Standard Edition

This article was previously published under Q174824

SYMPTOMS

When you compose a message and attempt to set the Send options on that message, you may receive an error message similar to the following:

The item's properties could not be displayed. No additional send options
are available for this message.

CAUSE

The Send Options feature is a function of the Microsoft Exchange Server information service that is loaded on the client. This feature is not available when the MS Mail information service is the only information service in the profile. Therefore, if you are running the Exchange Client in an MS Mail only environment, this feature will be unavailable to you.

Additional query words: Win95 WinNT Win16

Keywords: kbprb KB174824

Microsoft KB Archive/174824

XCLN: Err Msg: The Items Properties Could Not Be Displayed

SYMPTOMS

CAUSE