Article ID: 174806
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
This article was previously published under Q174806
SYMPTOMS
When you attempt to install Microsoft Internet Explorer, you may receive the following error message:
If you click Yes, Internet Explorer continues with Active Setup and attempts to download the appropriate files from the Internet.
NOTE: You must be connected to the Internet for the download to continue.
If you click No, Active Setup quits.
CAUSE
You are attempting to install Internet Explorer from installation files that were downloaded using an operating system different from the one that you are currently running. For example, you are attempting to install Internet Explorer on a Windows 95-based computer, but the files were downloaded from a Windows NT 4.0-based computer.
RESOLUTION
To resolve this issue, use any of the following methods:
- Download the installation files using the operating system in which you intend to install Internet Explorer.
- Download the installation files for both operating systems in one session. For information about how to download the Internet Explorer installation files for both Windows 95 and Windows NT 4.0 in one session, please see the following article in the Microsoft Knowledge Base:
174680 Downloading Internet Explorer for Windows 95 and Windows NT 4.0
MORE INFORMATION
Active Setup determines the version of the operating system running and automatically downloads the files appropriate for that operating system. Because the downloaded files are unique to the operating system, you cannot download the Internet Explorer installation files using one operating system and then install Internet Explorer in another operating system.
Additional query words: 4.00
Keywords: kberrmsg kbsetup KB174806