Article ID: 174749
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q174749
SYMPTOMS
When you are using the Microsoft Exchange Server Migration Wizard for Lotus cc:Mail to migrate users from a Lotus cc:Mail version 8 post office to a PST file, the Migration Wizard will not create a PST file if the cc:Mail users have no messages in their cc:Mail account.
CAUSE
A PST file is created from a User.pri file, not from a Primary.pri file. If there is no mail in the cc:Mail account to extract, a User.pri file is not created, thus no PST is created.
MORE INFORMATION
Migration from a cc:Mail version 6 post office will create a PST file regardless of whether the user has mail or not. Lotus cc:Mail version 6 uses a different source extractor logic.
Keywords: kbusage KB174749
