Microsoft KB Archive/174540

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Knowledge Base


Extra Page Printed on Epson Stylus Color Printers

Article ID: 174540

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q174540

SYMPTOMS

When printing in color mode to an Epson Stylus printer (Color, Pro, Pro XL, Pro XL+) from a computer running Windows NT 4.0, extra lines of different color may be present in the output and cause the extra data to be printed on a second page. These extra lines will print on the second page after the 3 mm top margin if the maximum printable area is used in the application.

CAUSE

With banding printers, there are normally extra lines in the last band that should not be sent, usually because they are blank. However, if the application sends data outside the "imageable" area, these extra lines are printed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Additional query words: band blank page pages

Keywords: kbhotfixserver kbqfe kbbug kbfix kbprint KB174540