Outlook 97 Articles Available by Fax or E-Mail: UsageID: Q174292 |
The information in this article applies to:
- Microsoft Outlook 97
SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Usage, Interoperability, Printing. Use the instructions in the "Ordering an Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
ORDERING ARTICLES BY E-MAIL OR BY FAX
Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e- mail message to "mshelp@microsoft.com" (without the quotation marks), with the word "index" in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com SUBJECT: index
Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
- Dial the toll-free FastTips number: (800) 936-4100
- When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).
- When prompted, select the version of the product that you are using.
- From the "FastTips Main Menu," select 1 to place a FastTips catalog order.
- At the "to order items from your catalog" prompt, select 1.
- When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").
- When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.
- When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE LISTING
ARTICLE ID ARTICLE TITLE Q174192 OL97: View Persistence for Public Folders may be Lost Q174123 OL97: ErrMsg: Can't open this item. An OLE registration error... Q174006 OL97: Garbled Umlauts in Subject Line Using CC:Mail Service Q173869 OL97: ErrMsg: Could Not Locate Outlook.txt Q173868 OL97: Encrypted Message Copies without Password Prompt Q173671 OL97: Bookman Old Style Font Does Not Bold in AutoSignature Q173665 OL97: Receiving Voice Mail in the Outlook Inbox Q173575 OL97: Creating and Viewing Archive Items From a Custom Location Q173488 OL97: Automatically Record Journal Entries Unavailable Q173462 OL97: Forwarded Message Behaves Differently with Rules Wizard Q173461 OL97: Show This Folder as an E-mail Address Book Is Unavailable Q173205 OL97: Cannot Sort by Company in Tasks Folder Q173204 OL97: Outlook Prints Extra Blank Page on Windows NT 3.51 Q173130 OL97: Receipt of Two Out of Office Replies Instead of One Q173129 OL97: Cannot Rename an E-mail Attachment without Opening It Q173128 OL97: Word Document Custom Date Field Off by One Day in Outlook Q173114 OL97: How to Determine the Model of theTimex Data Link Watch Q173101 OL97: Unable to Copy and Paste from the 3-Pane Extension Window Q173081 OL97 ErrMsg: Failed to Load Resource DLL ODBCINT.DLL Q173015 OL97: How to Create an Appointment that Links to a Contact Q173010 OL97: Birthday or Anniversary Spans Two Days Instead of One Q172963 OL97: How to Share Outlook Folders Using the Briefcase Q172917 OL97: Appointments Import Incorrectly with Foreign Settings Q172842 OL97: Outlook Third Party Add-on Information Q172795 OL97: How to Control the Sort Order of Your Contacts Q172754 OL97: Focus Problem With Contact Form New Journal Entry Button Q172675 OL97: Doesn't Contain in Find May Give Unexpected Results Q172538 OL97: Removing Meeting Appointments from Attendees' Calendars Q172536 OL97: Sychronize Option Not Listed on the Tools Menu Q172535 OL97: Newly Exported .PST File Locked By Another Process Q172532 OL97: Dialing 10-digit Local Calls Q172075 OL97: Task Owner Field is "Me" Instead of User Name Q172072 OL97: Troubleshooting Synchronization Problems Q172001 OL97: Text After First Comma Lost Exporting to Text File Q171743 OL97: System Hangs When Exporting to Timex Datalink Watch Q171669 OL97: Options Available for Deleting Items Q171650 OL97: Additional +1 Added to Phone Number of Contact Q171639 OL97: Improving Public Folder Access Performance Q171630 OL97: Files Installed by the Internet Mail Enhancement Patch Q171467 OL97: Cannot Archive Sent Messages If Moved to Another Folder Q171462 OL97: Find Items Fails When User Field Matches Built-in Field Q171460 OL97: Current Owner Status of a Task May Not Get Updated Q171441 OL97: Notes Field Incomplete in Printed Contact Q171436 OL97: E-mail Contains Text Instead of Attachment Q171371 OL97: Using the Inbox Repair Tool to Recover PST Information Q171324 OL97: Unable to Paste Text from Outlook 3-Pane Extension Q171293 OL97: Different Pagination Between Viewed and Printed Messages Q171231 OL97: How to Move Your Personal Folders File to a Network Server Q171043 OL97: Microsoft Fax Does Not Process Dialing Properties Q171011 OL97: Messages Marked Private Not Visible in Secondary Mailboxes Q170992 OL97: How to Save an Outlook Calendar in HTML Format Q170956 OL97: How to Change the Font Size on the Calendar TaskPad Q170920 OL97: Error Message Caused by Internet Idioms Add-In Q170916 OL97: AutoArchive Permanently Deletes Old Deleted Items Q170797 OL97: Manual Journal Entry Does not Default to Current Time Q170788 OL97: Conflicting Edits Warning After Synchronizing Folders Q170786 OL97: Translator Error Exporting to a File Q170742 OL97: Errors in Russian Section of the Holiday File Q170679 OL97: Must Close All Outlook Windows to Log On as Different User Q170656 OL97: ErrMsg Exporting Data to Timex DataLink Watch Q170655 OL97: Stack Fault ErrMsg in Kernel32.dll Using AutoDialer Q170654 OL97: View Filter Fields Are Limited to 255 Characters Q170632 OL97: Offline Folder Synchronization Error Q170603 OL97: Go to Today and/or Group By Button Unavailable on Toolbar Q170599 OL97 ErrMsg: Opening PDF File Attachment in Outlook Q170578 OL97: Details of Private Appointments Can Be Viewed by Others Q170544 OL97: Results of Dragging a File Into an Outlook Folder Q170538 OL97: How to Mail Merge from Outlook Contacts to Word 97 Q170524 OL97: How to Stop Outlook from Dialing ISP When Starting Up Q170453 OL97: Contact Dragged to Inbox Does not Appear in To Field Q170401 OL97: Some Fonts Appear as Question Marks Using WordMail Q170385 OL97: Contents of the Imepread.txt Readme File Q170384 OL97: Configuring IMEP to Automatically Dial Your ISP Q170300 OL97: Behavior of Appointment Reminder Check Box Q170258 OL97: How to Remove the Internet Mail Enhancement Patch Q170138 OL97: E-Mail Priority not Recognized by Outlook Q169944 OL97: Appointments Imported From Schedule+ May be Off One Hour Q169943 OL97: Exchange Server Performance Improvements in Outlook 8.01. Q169872 OL97: How to Create a Resource Account in Outlook Q169871 OL97: Private Items are Viewable by Non-Outlook Delegates Q169824 OL97: Contact's Journal Entries Lost When Importing or Copying Q169820 OL97: Delegate Permissions Become Incorrectly Set to Custom Q169818 OL97: Phone Call Not Logged on Contacts Journal Page Q169817 OL97: Imported Phone Numbers Have .000 Appended Q169662 OL97: Daily Notes from Schedule+ 1.0 Do Not Import to Outlook Q169644 OL97: Changes to Recurring Meeting Sends Duplicate Updates Q169566 OL97: Custom Template Does not Appear in Word Letter Wizard Q169564 OL97: Cannot Omit or Change Name When Printing in Memo Style Q169503 OL97: Running Clean Mailbox Agent Can Result in Lost Mail Q169495 OL97: Delay When Automatically Recording Journal Entries Q169287 OL97: Import Wizard Procedure Incomplete Q169285 OL97: Importing a PDL from a PAB May Cause Duplicate Contacts Q169242 OL97: Viewing Other's Schedule+ Calendar Uses Outlook Calendar Q169241 OL97: Error in Page Setup Using Acrobat PDFWriter Q169112 OL97: How to Set Outlook's Calendar to 24-Hour Time Q169060 OL97 ErrMsg: Error Occurred While Checking Spelling. Q169054 OL97: Outlook Hangs Printing Detailed Address Card View Q168952 OL97: Task Priority Not Retained in Timex Data Link Wizard Q168951 OL97: Anniversary or Birthday Not Held in Timex Data Link Wizard Q168832 OL97: Spelling Checker Does Not Check Words in the Subject Line Q168807 OL97: Error Message Using Outlook's AutoDialer Q168783 OL97: No Option to Import/Export dBase, Access, Excel or FoxPro Q168767 OL97: Garbled Characters in Imported CC:Mail Bulletin Board Q168727 OL97: Cannot Create a Conditional Rule with the Rules Wizard Q168687 OL97: Schedule+ 1.0 Users May Not See Outlook Free/Busy Times Q168666 OL97 Err Msg: Unable to Open Default Mail Folders Q168665 OL97: All Day Events Not Exported to Timex Data Link Watch Q168644 OL97: How to Back Up Outlook's Data Q168642 OL97: Unable to Print a Shared Schedule+ Calendar from Outlook Q168625 OL97: Items Deleted From a Shared Mailbox Go to Wrong Folder Q168623 OL97 ErrMsg: Operation Failed Saving Message with Attachment Q168622 OL97: Date Prints in Empty User Defined Date/Time Field Q168621 OL97: Calendar Disappears in Second Window Q168619 OL97 ErrMsg: Condition is not Valid Using Timex Wizard Q168588 OL97: Fax Uses Incorrect Country Code With Windows NT Q168587 OL97: ALT+I in Find Items Causes Outlook to Stop Responding Q168586 OL97: Lunar New Year Is a Chinese, not a Japanese, Holiday Q168346 OL97: Text On a Weekly Calendar May Print Incorrectly Q168343 OL97: Changing the Time Zone Without Changing Appointment Times Q168324 OL97: Text Limited in Icon View of a Note Q168240 OL97: Postal Codes Import Incorrectly from Excel Workbook Q168147 OL97: How to Make a Global Change to a Group of Contacts Q168099 OL97: Views Differ Between Task Folder and TaskPad Q168066 OL97: Recurring Appointments Display Only Series in Card View Q168065 OL97: Appointment Day Does Not Display Bold on Calendar Q168024 OL97: How to Create a Linked Object From a Word Document Q168020 OL97: Information About Synchronizing Outlook with PalmPilot Q167993 OL97: Notes Are Maximized When Opening or Creating New Notes Q167986 OL97: When the Check for New Messages Setting Takes Effect Q167984 OL97: OK Button Appears Dimmed When Mapping Custom Fields Q167982 OL97: Recording Journal Entries for Files from Other Programs Q167976 OL97: Outlook Always Starts With Outlook Bar and Folder List Off Q167975 OL97: Office Programs Stop Responding While Outlook Is Busy Q167974 OL97: How to Remove Microsoft Sample Forms From Your Computer Q167940 OL97: Only First Call Connects with Gateway Voice Modem Q167835 OL97: Letters Not Listed When Viewing Journal Entries by Contact Q167772 OL97: Team Manager Tasks Disappear When Default Delivery Moved Q167770 OL97: Field Differences Between Outlook and Word Mail Merge Q167755 OL97: Truncated Data From Imported dBase File Q167754 OL97: Cannot Set or Change the Default File Save As Location Q167676 OL97: Multiple Personal Address Book Imports Cause Duplicates Q167615 OL97: Private Appointment Allows Delegate to Double-book Time Q167425 OL97: Error Importing Schedule+ 1.0 (.cal) Files to Outlook Q167337 OL97: How to Import and Export Text Data with Outlook Q167316 OL97: How to Import Act 2.x Files into Outlook Q167286 OL97: Source of the User Name for the Header/Footer Q167257 OL97: Problems Sending Fax With Personal Fax for Windows NT Q167256 OL97: Incorrect Page Size for Day-Timer Junior Pocket Forms Q167142 OL97: Internet Mail Reply Does not Add Angle Bracket Q167088 OL97: No Warning for Missing DNS Information Q167080 OL97: Outlook Support for vCards Q166993 OL97 Outlook Calendar Template for Word 97 Available on MSL Q166976 OL97: Help for IMEP Disappears After Installing Other Add-ins Q166975 OL97: Problems Copying Profiles when Using IMEP Q166974 OL97: Error When Installing IMEP With Running Programs Q166948 OL97: How to Record a Fax in the Journal Q166947 OL97: Duplicate Meeting Request Sent When Adding New Attendees Q166935 OL97: Buttons Missing From Outlook Toolbars Q166899 OL97: Direct Booking of a Resource Without a Delegate Account Q166898 OL97: Windows 95 Service Pack 1 and Password Issues Q166855 OL97 ErrMsg: Importing Schedule+ SC2 File Q166852 OL97: Outlook Continues to Run After Exit with AutoJournal Q166851 OL97: How To Automatically Add New Contacts to the Journal Q166850 OL97: Outlook Starts Slowly with AutoJournal Feature Q166780 OL97: Why Outlook Displays a Security Warning Opening an Item Q166779 OL97: Inconsistent Sorting In "Group By Conversation Topic" View Q166741 OL97: Duplicate Meetings in Calendar Q166739 OL97 Doc Err: Add Internet Address to the Personal Address Book Q166669 OL97: Unable to Open or Delete a Recurring Appointment Q166645 OL97: Printed Shared Calendar Uses Wrong Name in Header/Footer Q166488 OL97: How to Turn on the Horizontal Scroll Bar in Table Views Q166446 OL97: Outlook Voting and Vote Processing Q166419 OL97: Unable To Print Using Daily Style of Shared Calendar Q166405 OL97: Missing Date Completed Data on Task Export Q166380 OL97: Error Converting Outlook Contacts to Schedule+ Q166376 OL97: Tracking the Delivery and Reading of E-mail Messages Q166307 OL97: How to Convert Outlook Appointments to Schedule+ 7.0 Q166264 OL97: Internet Idioms Error When Starting Outlook Q166263 OL97: Zoom Percentage Too Small Q166253 OL97: TaskPad Field Missing from Calendar View Q166124 OL97: Cannot Show More Than 12 All Day Events in Day View Q166023 OL97: Outlook 8.02 Security Improvements Q166011 OL97: Appointment Form Opens With "All day event" Selected Q165981 OL97: Adding an Outlook Folder to the Office Shortcut Bar Q165885 OL97: ErrMsg Opening "Welcome to Microsoft Outlook!" Q165873 OL97: Sam Translator Error Importing Schedule+ File Q165859 OL97: Cannot Select Which Personal Address Book to Import Q165607 OL97: How to Make a Shortcut to a File in an Appointment Q165498 OL97: Error During Conversion of Lotus Organizer Files Q165423 OL97 Err Msg: Printing Contacts Using a Brother MFC Printer Q165422 OL97: Can't Click to Display Next Off-Screen Appointment Q165411 OL97: Some Manual Journal Entries Are Not Logged to Contacts Q165375 OL97: Exporting Outlook Contacts to Internet Mail and News Q165207 OL97: Problems With Netscape Internet Mail Transport Q165116 OL97: Mail Attachment Security Add-in Available on Web Q165115 OL97: Outlook Problems Handling Macintosh File Attachments Q164994 OL97: Converting Windows Cardfile Files to Outlook Q164974 OL97: Minimized Message Cannot Be Closed with Right-click Q164809 OL97: Outlook Address Book Missing New Contact From Same Company Q164744 OL97: E-Mail Opened in Netscape Navigator May Not Line Wrap Q164670 OL97 ErrMsg: Opening Office Resource Kit File Forms2.pst Q164626 OL97: Letter to Contact Wizard Does Not Insert Company Q164625 OL97: How to Migrate Custom Categories to Other Users Q164533 OL97 ErrMsg: OLE Automation Error With Timex Data Link Q164532 OL97: How to Create a Distribution List of Contacts Q164531 OL97: How to Use the Windows Address Book (WAB) with Outlook Q164520 OL97: Lotus Organizer Conversion Issues Q164477 OL97: Address Displays Incorrectly on Imported Contacts Q164408 OL97: Imported Fax Numbers May not Work in Outlook Q164407 OL97: Managing a PST for Two Different Computers Q164401 OL97: Fields Missing Inserting a Contact into Word Q164313 OL97: Cannot Print Secondary Tab of Outlook Forms Q164311 Cannot Cancel Exchange or Outlook Start when Server is Offline Q164271 OL97: Converting Schedule+ Files to Outlook 97 Q164107 OL97: Converting SideKick Files to Outlook 97 Q164106 OL97: How to Change the Date Format of Calendar Headings Q164046 OL97: Converting ECCO Files to Outlook Q163743 OL97: Information About Outlook Version 8.01 Q163671 OL97: Deleted Folder Becomes Subfolder to Deleted Items Q163668 OL97: Monthly Calendar Printing Limitations Q163666 OL97: Problem Exporting Multi-line Contact Street Addresses Q163664 OL97 Err Msg: Accepting Schedule Plus Meeting Request Q163663 OL97: Overlapped Characters When Printing Contacts Q163609 OL97: How to Manage Outlook Windows Q163528 OL97: How to Control Printing Monthly Calendar Thumbnails Q163527 OL97: Cannot Print, Print Preview, or Delete Selected Group Q163380 OL97: How to Set Fax to Dial Local Numbers As Long-Distance Q163178 OL97: How to Change the Name of Contacts in the Address Book Q163177 OL97: Weekday Is Wrong for Dates More than 30 Years Ago Q163144 OL97: No Schedule+ Icon on Outlook Toolbar Q163091 OL97: Blank Program Buttons on Taskbar After Starting Outlook Q163090 OL97: Error in OUTLPRNT When Defining Print Style or Printing Q163089 OL97: Sent Mail Disappears with Focal Point Extensions Loaded Q162993 OL97: Error Message: "You cannot group items by this field" Q162990 OL97: Troubleshooting Schedule Plus Import Problems Q162757 OL97: How to Display Word Custom Properties in an Outlook View Q162734 OL97: Cannot Access Offline Folders When Working Offline Q162688 OL97: How to Import Act! Version 3.0 Contacts into Outlook Q162494 OL97: Published Form Does Not Appear Under the Compose Menu Q162362 OL97: Migrating from Internet Mail to Outlook Q162346 OL97: Using Exchng32.exe to Troubleshoot Outlook Problems Q162248 OL97: Troubleshooting Outlook Bar Problems Q162246 OL97: Location Settings Determine Phone Number Format Q162223 OL97: Err Msg: "MAPI Spooler Has Shut Down Unexpectedly" Q162215 OL97: Saving Contact Attached to E-mail Message Fails Q162206 OL97: Working with Personal Folders Q162149 OL97: Internet Tab Missing from Message Properties Dialog Box Q162083 OL97: Error in Outlook 97 Using Spelling Checker Q162046 OL97: Remote Mail, Offline Folders, and Working Offline Q162026 OL97: Cannot Replicate the Outlook Bar Q161975 OL97: Unable to Group by Subject Q161857 OL97: Could Not Find a Contact with This E-mail Address Error Q161851 OL97: No Check Names Feature for Additional Contact Folder Q161808 OL97: Message Modification Date Determines Archive Date Q161743 OL97: How to Disable Offline Folders Q161740 OL97: Displaying Excel Custom Properties in an Outlook View Q161737 OL97: Outlook Offline Folder Icons Are Not Briefcases Q161725 OL97: What Are Offline Folders and How Do You Use Them? Q161656 OL97: Unexpected Logon Screen When Starting Outlook Q161632 OL97: Contact Not Listed in the Journal Contact List Q161624 OL97: How to Find Messages Sent or Carbon Copied to a Person Q161617 OL97: No "Deliver New Mail Now" Button on Standard Toolbar Q161611 OL97: How to Change Display of Weekends in Month Calendar Q161587 OL97: How to Customize Outlook Calendar Holidays Q161581 OL97: Appointments Are Set in Calendar in Personal Folders Q161556 OL97: Importing from Microsoft Excel Requires Named Range Q161478 OL97: Free/Busy Time Is Not Immediately Updated Q161389 OL97: How to Add and Delete Holidays in the Calendar Q161369 OL97: Timex Wizard May Not Communicate With Watch Q161365 OL97: Can't Create New Message from Office Shortcut Bar Q161349 OL97: Contact Information Does Not Appear in Address Book Q161327 OL97: How to Copy or Move Outlook Folders Q161312 OL97: Cannot Browse File System Folders in Outlook on NT 3.51 Q161302 OL97: Attachment Does Not Copy Using Drag-and-Drop Feature Q161297 OL97: How to Change Drop-Down Menu Display Behavior Q161295 OL97: Cannot Import or Export User-defined Contact Fields Q161291 OL97: Calendar Time Font Size Does Not Change Q161285 OL97: Cannot Drag Multiple Appointments to the Calendar Q161279 OL97: How to Display Multiple Days in the Calendar Q161277 OL97: How to Copy Folder Design Properties Q161212 OL97: Error Message: "Unable to load NXPEXT32.DLL" Q161098 OL97: How to Remove Page Border From Table Print Style Q161095 OL97: TaskPad Missing in Day/Week/Month View of Calendar Q161060 OL97: Task Information Bar Does Not Show Overdue Status Q161059 OL97: Status Bar Progress Indicator Appears to Stop Responding Q161057 OL97: Map Custom Fields Button Not Available (Dimmed) Q161037 OL97: How to Link Outlook Appointments, Contacts, and Tasks Q161033 OL97: Calendar or Task Reminders Do Not Appear Q161032 OL97: Blank Item in Deleted Items Folder While Journaling Q161004 OL97: "Empty 'Deleted Items' Folder" Works Only on Primary Store Q160989 OL97: Timex Watch Will Not Accept Extended Characters Q160958 OL97: Cannot Drag Mail Message Folder Shortcuts to Outlook Bar Q160863 OL97: How to Send a Contact to a Fax Address Q160852 OL97: ENTER Key Does Not Open Journal Entry from Within Contact Q160728 OL97: Exchange Preview Pane Extension Not Available in Outlook Q160521 OL97: Categories Unavailable in Mail Merge to Word Q160302 OL97: How to Open Someone Else's Calendar or Other Folder Q160299 OL97: Text Does Not Wrap in Monthly Calendar View Q160290 OL97: No Option for Printing All Appointment Text Q160250 OL97: Printout of Item Contains Header but no Body Text Q159857 OL97: New Field Button Is Unavailable in Field Dialog Boxes Q159708 OL97: How to Include Shortcut to Public Folder in Mail Message Q159694 OL97: Adding a Shortcut Icon to Access Another User's Calendar Q158254 OL97: Reminder Displays from Different User Profile Q158084 OL97: Converters Included with Outlook Q157875 OL97: Cannot Customize Calendar Week Numbers for Fiscal Year Q155897 OL97: Using Schedule+ as the Primary Calendar in Outlook 97 Q154296 OL97: Cannot Add Shortcut for a Single File to Outlook Bar
Additional query words: index
Keywords : kblist Version : WINDOWS:97 Platform : WINDOWS Issue type : kbinfo
Last Reviewed: July 2, 1999
