Microsoft KB Archive/174110

Microsoft Knowledge Base

Error Message: CCAPI.DLL Error

Last reviewed: September 19, 1997
Article ID: Q174110

The information in this article applies to:

• The Microsoft Network, versions 1.2, 1.3

SYMPTOMS

When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

   CCAPI.DLL Error

CAUSE

This error message can occur if the Ccapi.dll file is missing or damaged.

RESOLUTION

To resolve this error message, replace the Ccapi.dll file. To do this, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.
2. In the Named box, type "ccapi.dll" (without quotation marks), and then click Find Now.
3. If it is found, right-click the Ccapi.dll file, and then click Rename. Rename the file to Ccapi.xxx.
4. Extract a new copy of the Ccapi.dll file from your original Windows 95 CD-ROM or disks into the Windows\System folder. To do so, use the appropriate method below.

Extracting the Ccapi.dll File from the Windows 95 CD-ROM

1. Click Start, point to Programs, and then click MS-DOS Prompt.
2. Type "cd\" (without quotation marks), and then press ENTER.
3. Insert the Windows 95 CD-ROM into the CD-ROM drive, and then close the Windows 95 screen if it appears.

4. Type the following line at the command prompt, and then press ENTER

         extract /a <drive>:\win95\win95_02.cab ccapi.dll /l
         c:\<windows>\system

   where <drive> is the drive letter assigned to your CD-ROM drive, and <windows> is the name of the folder in which Windows is installed.

5. Type "exit" (without quotation marks), and then press ENTER to return to Windows 95.

Extracting the CCapi.dll File from the Windows 95 Disks

1. Click Start, point to Programs, and then click MS-DOS Prompt.
2. Type "cd\" (without quotation marks), and then press ENTER.
3. Insert disk 7 of the Windows 95 disks into the floppy disk drive.

4. Type the following line at the command prompt, and then press ENTER

   extract /a <drive>:\Win95_07.cab ccapi.dll /l c:\<windows>\system

   where <drive> is the drive letter assigned to the floppy disk drive in which the Windows 95 floppy disk is located, and <windows> is the name of the folder in which Windows is installed.

5. Type "exit" (without quotation marks), and then press ENTER to return to Windows 95.

For more information about using the Extract tool, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q129605
   TITLE     : Using the Windows 95 Extract Tool (Extract.exe)

Additional query words: 1.20 1.30 Keywords : msnconnect kberrmsg Version : WINDOWS:1.2,1.3 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: September 19, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.