Microsoft KB Archive/173881

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STOP 0x0000000A in Netbt.sys on a Multiprocessor Computer

Article ID: 173881

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q173881

SYMPTOMS

The following Blue Screen may occur intermittently on a multiprocessor computer.

STOP 0x0000000A (0x00000014, 0x00000002, 0x00000000, 0xf5a178ce)
IRQL_NOT_LESS_OR_EQUAL
Address f5a178ce has base at f5a10000 - NETBT.SYS


NOTE: The first and second parameter will always be identical to the above mentioned. The fourth parameter can be different. The Stop message reports the failure in Netbt.sys.

CAUSE

The computer was configured with a LMHOSTS file and was parsing it in an attempt to resolve a NetBIOS name. The process that fails uses a context record. The context was cleared by one processor while the other processor was running the scanlmost thread. A new Netbt.sys corrects this problem.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.



Additional query words: multi processor multi-processor

Keywords: kbhotfixserver kbqfe kbbug kbfix KB173881