Microsoft KB Archive/173859

Microsoft Knowledge Base

No Dual-Channel Connection to MSN Using the Courier I-Modem

Last reviewed: October 6, 1997
Article ID: Q173859

The information in this article applies to:

• The Microsoft Network versions 2.0, 2.5

SYMPTOMS

When you connect to MSN, The Microsoft Network, with a U.S. Robotics Courier I-Modem, you may not connect with dual-channel access.

CAUSE

This behavior can occur because the U.S. Robotics Courier I-Modem is a single-channel Integrated Services Digital Network (ISDN) access device.

RESOLUTION

To resolve this issue, contact U.S. Robotics to obtain their ISDN software version 2.06 (or later if available).

Additional query words: usr 2.00 2.50 Keywords : msnconnect kbhw Version : WINDOWS:2.0,2.5 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: October 6, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.