Microsoft KB Archive/173715

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Knowledge Base


Microsoft Hardware Warranty Information (Retail Packages)

PSS ID Number: 173715

Article Last Modified on 2/25/2004



The information in this article applies to:

  • Microsoft ActiMates Arthur 1.0
  • Microsoft ActiMates Barney 1.0
  • Microsoft ActiMates D.W. 1.0
  • Microsoft ActiMates Dipsy 1.0
  • Microsoft ActiMates Laa Laa 1.0
  • Microsoft ActiMates PC Pack 1.0
  • Microsoft ActiMates PC Pack 2.0
  • Microsoft ActiMates Po 1.0
  • Microsoft ActiMates Teletubbies 1.0
  • Microsoft ActiMates Tinky Winky 1.0
  • Microsoft ActiMates TV Pack 1.0
  • Microsoft ActiMates TV Pack 2.0
  • Microsoft ActiMates TV Pack 3.0
  • Microsoft BallPoint Mouse 1.0
  • Microsoft Digital Sound System 80 1.0
  • Microsoft EasyBall 1.0
  • Microsoft Home Mouse 1.0
  • Microsoft IntelliMouse 1.0
  • Microsoft IntelliMouse Explorer 1.0
  • Microsoft IntelliMouse Optical 1.0
  • Microsoft IntelliMouse Pro 1.0
  • Microsoft IntelliMouse TrackBall 1.0
  • Microsoft IntelliMouse USB 1.0
  • Microsoft Mouse 2.0
  • Microsoft Multimedia Keyboard
  • Microsoft Natural Keyboard 1.0
  • Microsoft Natural Keyboard Elite 1.0
  • Microsoft Notebook Optical Mouse
  • Microsoft SideWinder Force Feedback 2 1.0
  • Microsoft SideWinder Force Feedback Pro 1.0
  • Microsoft SideWinder Precision Pro 1.0
  • Microsoft SideWinder Precision 2 1.0
  • Microsoft SideWinder 3D Pro 1.0
  • Microsoft SideWinder 3D Pro for Macintosh 1.0
  • Microsoft SideWinder game pad 1.0
  • Microsoft Wheel Mouse 1.0
  • Microsoft Wireless Intellimouse Explorer USB
  • Microsoft Natural Multimedia Keyboard
  • Microsoft Wireless Optical Desktop
  • Microsoft Wireless Optical Desktop Pro
  • Microsoft Wireless Optical Mouse Blue
  • Microsoft Wheel Mouse
  • Microsoft Wireless Optical Desktop Pro 2.0
  • Microsoft Wireless Optical Desktop Elite
  • Microsoft Wireless Optical Desktop 2.0
  • Microsoft Wireless IntelliMouse Explorer 2.0
  • Microsoft Wireless Optical Mouse 2.0



This article was previously published under Q173715

SUMMARY

This article lists the limited warranty periods for Microsoft hardware products sold in retail packaging.

Note All Microsoft hardware products have a 30-day money-back guarantee.

MORE INFORMATION

Actimates Warranty
ActiMates Arthur 90-day limited warranty
ActiMates Barney 90-day limited warranty
ActiMates D.W. 90-day limited warranty
ActiMates Teletubbies 90-day limited warranty
ActiMates TV Pack 90-day limited warranty
ActiMates PC Pack 90-day limited warranty
Game Devices Warranty
SideWinder Dual Strike 1 year limited warranty
SideWinder Force Feedback Pro 1 year limited warranty
SideWinder Force Feedback 2 3 year limited warranty
SideWinder Force Feedback Wheel (USB) 1 year limited warranty
SideWinder Game Pad Pro 1 year limited warranty
SideWinder Plug and Play Game Pad 1 year limited warranty
SideWinder Precision Pro (USB) 2 year limited warranty
SideWinder Precision Pro 2 year limited warranty
SideWinder Precision Pro 2 3 year limited warranty
SideWinder Precision Racing Wheel 1 year limited warranty
SideWinder 3D Pro 1 year limited warranty
SideWinder game pad 1 year limited warranty
SideWinder Standard (analog) 1 year limited warranty
Keyboards Warranty
Internet Keyboard 3 year limited warranty
Internet Keyboard Pro 3 year limited warranty
Multimedia Keyboard 3 year limited warranty
Natural Keyboard Elite 2 year limited warranty
Natural Keyboard Pro 3 year limited warranty
Natural Keyboard 2 year limited warranty
Natural Multimedia Keyboard 3 year limited warranty
Pointing Devices Warranty
BallPoint Mouse 2 year limited warranty
Basic Mouse 2 year limited warranty
Basic Optical Mouse 2 year limited warranty
Bus Mouse 2 year limited warranty
Cordless Wheel Mouse 3 year limited warranty
EasyBall 2 year limited warranty
Home Mouse 3 year limited warranty
IntelliMouse Explorer Lifetime limited warranty
IntelliMouse Optical 5 year limited warranty
IntelliMouse Pro 5 year limited warranty
IntelliMouse TrackBall 3 year limited warranty
Intellimouse Trackball Explorer 5 year limited warranty
Intellimouse Trackball Optical 3 year limited warranty
IntelliMouse USB version 3 year limited warranty
IntelliMouse with IntelliEye 5 year limited warranty
IntelliMouse 3 year limited warranty
Mouse 2.0 (Ergonomic) 3 year limited warranty
Mouse 1.0 (White-Button) Lifetime warranty*
Notebook Optical Mouse 2 year limited warranty
Wheel Mouse 2 year limited warranty
Wheel Mouse Optical 2 year limited warranty
Wireless Intellimouse Explorer 5 year limited warranty
Wireless Optical Mouse Blue 3 year limited warranty
Other Devices Warranty
Cordless Phone System 1 year limited warranty
Digital Sound System 80 1 year limited warranty
Wireless Optical Desktop 3 year limited warranty
Microsoft Wireless Optical Desktop Elite 2.0 3 year limited warranty
Microsoft Wireless Optical Desktop Pro 2.0 3 year limited warranty
Microsoft Wireless Optical Desktop 2.0 3 year limited warranty
Microsoft Wireless Optical Mouse 3 year limited warranty
Microsoft Wireless Optical Mouse 2.0 3 year limited warranty
Wireless Intellimouse Explorer 2.0 3 year limited warranty



  • Lifetime warranty with $25 handling fee after 2 years.


Note This information is found in the End User License Agreement and Limited Warrenty document. To obtain a copy, see the User Guide Help file.

Detailed warranty information is included with the retail packaging for each product.

Some of these products are eligible for a 30-day money-back guarantee. See the product box for details.


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