Microsoft Knowledge Base
"Error 645" When Attempting to Connect to MSN
Last reviewed: October 6, 1997
Article ID: Q173644
The information in this article applies to:
- The Microsoft Network version 2.5
SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:
Error 645
CAUSE
This behavior can occur if Dial-Up Adapter components are damaged or missing.
RESOLUTION
Remove and reinstall the Dial-Up Adapter and Dial-Up Networking. To do so, use the following steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Network.
- Click Dial-Up Adapter, and then click Remove.
- Click OK.
- When you are prompted to restart your computer, click No.
- Double-click Add/Remove Programs.
- On the Windows Setup tab, click Communications, and then click Details.
- Click the Dial-Up Networking check box to clear it.
- Click OK until you return to Windows.
- Close the Control Panel window.
- Restart the computer.
- Double-click The Microsoft Network.
- When the Connection Manager dialog box opens, click Yes, and then click OK. Follow the instructions on the screen. You may be prompted for your Windows disks or CD-ROM.
- When you are prompted to restart the computer, click Yes.
MORE INFORMATION
For more information about manually configuring the Transport Control Protocol/Internet Protocol (TCP/IP), see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q172552 TITLE : How to Configure TCP/IP for The Microsoft Network
Additional query words: 2.50 Last reviewed: October 6, 1997 |