Microsoft KB Archive/173431

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OFF97: How to Completely Remove the SR-1 Patch and Patch Update

Article ID: 173431

Article Last Modified on 6/11/2002


  • Microsoft Office 97 Service Pack 1

This article was previously published under Q173431

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


This article explains how to completely remove the Office 97 SR-1 Patch or the updated SR-1 Patch.


To remove the patch from your computer, you must first uninstall (completely remove) the current installation of Office 97. For information about removing Office 97 from your computer, see the following article in the Microsoft Knowledge Base:

158658 OFF97: How to Completely Remove Microsoft Office 97

NOTE: When you follow the steps in this article, it is important to note that all of the folders, files and registry keys and values that are listed may not be present on your computer. If this behavior occurs, continue to the next file, folder, registry key, or registry key value.

After you remove Office 97 from your computer you can remove the Office 97 SR-1 Patch. To do this, follow these steps:

  1. In Microsoft Windows Explorer, delete the following folder:

  2. In Windows Explorer, delete the files in the folders listed in the following table.

    NOTE: Do not delete the folders.

          File                    Folder
          Inetcomm.hlp            Windows\Help
          Pcauto.exe              Windows\Start Menu\Programs\StartUp
          Advpack.dll             Windows\System
          Hlinknew.dll            Windows\System
          InetAB32.dll            Windows\System
          Newaut32.dll            Windows\System
          Newfilt.dll             Windows\System
          Newpro32.dll            Windows\System
          Outlcomm.dll            Windows\System
          W95inf16.dll            Windows\System
          W95inf32.dll            Windows\System
  3. On the Start menu, click Run. In the Open box, type regedit, and then click OK.

    WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  4. Select the following key in the registry:


    With the key selected, click Delete on the Edit menu. When you are prompted whether to delete this key, click Yes.

  5. Repeat the previous step (step 4) to delete the following registry keys:


Additional query words: sr1 sp1 sp-1 off97 8.00 cde uninstall manual manually removing sr-1 patch update

Keywords: kbhowto kbinfo kbsetup KB173431