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Microsoft KB Archive/173403

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Knowledge Base

Deleting Non-Existent File Causes Event ID 2000

Article ID: 173403

Article Last Modified on 10/31/2006


  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q173403


Event ID 2000 appears occasionally in the event log. The event is described by the following message:

The server's call to a system service failed unexpectedly.

The data field (in words) looks like the following example:

0000: 00040000 00540001 00000000 c00007d0
0010: 00000000 c000000f 00000000 00000000
0020: 00000000 00000000 05180bc5


Event ID 2000 is caused by a client trying to delete a non-existent file on a NetWare server through Gateway Services for NetWare (GSNW). This doesn't appear to cause any problems other than the error message in the Event Log.


Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: gsnw

Keywords: kbbug KB173403