Microsoft KB Archive/173295

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PRB: Error Message - …ilImageARTISAN.so…

PSS ID Number: Q173295 Article last modified on 09-02-1997

IRIX:3.5,3.51,3.7; WINDOWS NT:3.01,3.51,3.7

IRIX NT WINDOWS

======================================================================

The information in this article applies to:

  • Softimage 3D for IRIX, versions 3.5, 3.51, 3.7
  • == Softimage 3D for Windows NT, versions 3.01, 3.51, 3.7 ==

SYMPTOMS

The following error message appears when you try to open Paint:

3842: /usr/softimage/3D/bin/soft:rld:fatal error attempt to access to unresolvable symbol /usr./softimage/3D/dso/sil/ilImageARTISAN.so:

flexlm_unscrambled

CAUSE

You have upgraded SOFTIMAGE 3D version 3.5 or version 3.51 to SOFTIMAGE 3D version 3.7 and installed it in the same directory without removing the old version first. When Paint detects these old files, that are no longer valid in SI 3D version 3.7, it crashes.

RESOLUTION

You must remove the following three files that are located in $SI_LOCATION/3D/dso/sil:

IlImageARTISAN.so IlImageEVEREST.so IlImageMI.so

STATUS

This behavior is by design.

REFERENCES

If you have any questions concerning the information contained in this article, contact support@softimage.com by e-mail.

Additional query words: si si3d si3dui

Keywords : kbgraphic kbtshoot Version : IRIX:3.5,3.51,3.7; WINDOWS NT:3.01,3.51,3.7 Platform : IRIX NT WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1997.