Article ID: 173047
Article Last Modified on 9/7/2001
APPLIES TO
- Microsoft Excel 97 Standard Edition
This article was previously published under Q173047
SYMPTOMS
When you print or print preview a worksheet or chart in Microsoft Excel 97, drawing objects and AutoShapes may appear distorted. For example, you may notice the following problems:
- Arrowheads are distorted and uneven with the lines they are attached to.
- Thick lines do not end squarely; instead, they are cut off at an angle.
CAUSE
This behavior occurs when the following conditions are true:
- The active printer is a dot matrix printer. -and-
- The printer driver is set to a non-square printer resolution: that is, with different values for horizontal and vertical resolution, such as 360 x 180 dots per inch (dpi).
RESOLUTION
To prevent this problem from occurring, set the printer driver to print using a square resolution, such as 360 x 360 dpi or 180 x 180 dpi. To do this, follow these steps:
- In Excel 97, click Print on the File menu.
- In the list of Printers, click to select the dot matrix printer, and then click Properties.
- On the Graphics tab, click to select a square resolution in the Resolution list, and then click OK.
- In the Print dialog box, click OK, Preview, or Cancel, depending on whether you want to print, print preview, or return to the worksheet or chart.
STATUS
This is a known problem that occurs only when printing to a dot-matrix printer that is set to use a non-square resolution. Note that the problem does not always occur when printing using non-square resolution.
MORE INFORMATION
Most printers, including laser printers, PostScript printers, and some InkJet printers, print using square resolution: that is, the horizontal resolution equals the vertical resolution. For example, a laser printer might use a resolution of 300 x 300 dpi or 600 x 600 dpi. However, some dot matrix printers can print using non-square resolution.
Additional query words: XL97 epson lq-1170
Keywords: kbprint kbprb KB173047