Article ID: 172919
Article Last Modified on 8/10/2006
APPLIES TO
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q172919
SYMPTOMS
The Uninstall Internet Explorer 4.0 and all its components option may not be available using the Add/Remove Programs tool in Control Panel. For IE 4.0, the only option may be to add a component or to add the desktop update.
For IE 5, the only option may be to add a component or to Repair Internet Explorer.
CAUSE
Internet Explorer 4.x and 5.x has an option to delete the Setup files and backup information that is necessary to uninstall Internet Explorer. If you use this option, there is no way to uninstall Internet Explorer 4.x and 5.x and you may be unable to use the Control Panel, Add/Remove Programs applet to uninstall the prevous version of Internet Explorer."
RESOLUTION
To resolve this behavior for Microsoft Windows 95 and Microsoft Windows 98, manually uninstall Internet Explorer. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
175610 How to Manually Uninstall Internet Explorer 4.0
MORE INFORMATION
During any future attempt to install Internet Explorer 4.0, you receive the following message:
Additional query words: unable can't can not
Keywords: kbsetup kbprb KB172919