Microsoft KB Archive/172877

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Shortcuts Missing from Start Menu After Windows Setup

Q172877



The information in this article applies to:


  • Microsoft Windows 95





SYMPTOMS

After you install Windows 95, various shortcuts (possibly including Calculator, Character Map, Disk Defragmenter, DriveSpace, MS-DOS Prompt, Notepad, Phone Dialer, and Windows Explorer) may be missing from the Start menu. Removing and reinstalling these components does not create the shortcuts, nor does running the group converter tool (GRPCONV.EXE /S).



CAUSE

When you ran Setup, the PATH environment variable did not include the Windows folder, or the PATH environment variable was changed after the initial reboot during Setup. A likely cause of this issue is a network login script that sets the PATH variable. To check this, type set at a command prompt. This command lists the current environment variables, including the PATH setting.



RESOLUTION

Correct the "SET PATH=" statement in the local Autoexec.bat file and/or the network login script as necessary. Make sure that the "SET PATH=" statement includes the Windows folder (for example, C:\Windows). Then, run Setup again. When you are prompted, choose the "Restore Windows files that are changed or corrupted" option.

Additional query words: logon

Keywords : kbsetup kbtool win95
Issue type :
Technology : kbWin95search kbWin95


Last Reviewed: December 15, 2000
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