Microsoft KB Archive/172798

InocuLAN Filter Driver Causes STOP 0x00000024 Last reviewed: September 17, 1997 Article ID: Q172798

The information in this article applies to: Microsoft Windows NT Workstation version 4.0 Microsoft Windows NT Server version 4.0 SYMPTOMS Computers running Windows NT 4.0 and Computer Associate's InocuLAN version 4.0 for Windows NT may experience the following blue screen error message: STOP 0x00000024 (0x001901f9, 0xf20d71ac, 0xf20d6fe8, 0x80106e9d) NTFS_FILE_SYSTEM NOTE: The computer that exhibited this problem was running Windows NT 4.0 Service Pack 2 and InocuLAN 4.0 build 241. CAUSE InocuLAN intercepts a file's I/O Request Packet (IRP). NTFS then detects a problem performing the requested operation. NTFS aborts the I/O request with the error status it gets back from the exception code. NTFS chooses to bugcheck the system rather than handling the exception. RESOLUTION Customers effected by this problem should upgrade to latest release of InocuLAN 4.0 for Windows NT, build 260, Service Pack 1.

Additional query words: prodnt Keywords : ntfilesys NTSrvWkst ntstop ntutil kberrmsg kbtool Version : WinNT:4.0 Platform : winnt Hardware : ALPHA Issue type : kbprb Solution Type : kbpatch THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: September 17, 1997 © 1998 Microsoft Corporation. All rights reserved. Terms of Use.