Microsoft KB Archive/172494

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Microsoft Knowledge Base

Connection Manager Is Not Fully Installed During Setup

Last reviewed: October 7, 1997
Article ID: Q172494

The information in this article applies to:

  • The Microsoft Network version 2.5

SYMPTOMS

When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

   Connection Manager needs more files to install.

CAUSE

The MSN software may not be fully installed.

RESOLUTION

Complete the installation of the MSN software. To do so, follow these Steps:

  1. Insert the MSN 2.5 CD-ROM into the CD-ROM drive. If the MSN installation screen does not open automatically, follow these steps:

    a. Click Start, point to Find, and then click Files Or Folders.

    b. In the Named box, type "msnstart.exe" (without quotation marks).

    c. In the Look In box, click the CD-ROM drive.

    d. Click Find Now.

    e. Double-click the Msnstart.exe file in the list of found files.

  2. Follow the installation instructions on the screen.
  3. When you are prompted to restart the computer, click Yes.

Additional query words: 2.50

Keywords : msnsetup kberrmsg kbsetup
Version : WINDOWS:2.5
Platform : WINDOWS


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Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.