Microsoft KB Archive/172488

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Knowledge Base


Article ID: 172488

Article Last Modified on 1/20/2007



APPLIES TO

  • Microsoft Word 97 Standard Edition



This article was previously published under Q172488

SYMPTOMS

When you click a text form field, one of the following problems may occur:

  • An Entry or Exit macro may not run.


-or-

  • A form field of type Calculation may not update.


CAUSE

This problem only occurs when the text form field contains text, a number, or spaces, and you use the mouse to move the insertion point between form fields.

RESOLUTION

To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.

For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:

265374 WD97: Post Service Release Fixes for Word 97


WORKAROUND

To work around this problem, instead of using the mouse, press TAB to move the insertion point between form fields.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.  This problem was corrected in Microsoft Word 2000.


MORE INFORMATION

For more information about adding form fields to your document, click the Office Assistant, type "How do I add form fields?", click Search, and then click to view "Insert form fields or ActiveX controls in a form."

For more information about running a macro with a form field, click the Office Assistant, type "How do I set a macro on a form field?", click Search, and then click to view "Automate your form."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component



Additional query words: 8.0 8.00 formfields calculate

Keywords: kbhotfixserver kbqfe kbdownload kbbug kbfield kbfix kbusage KB172488