Microsoft Knowledge Base
Error Message: The Service Profile Is Damaged. Re-install the...
Last reviewed: October 7, 1997
Article ID: Q172245
The information in this article applies to:
- The Microsoft Network version 2.5
SYMPTOMS
When you attempt to run the Msn.cmp file, you may receive the following error message:
The service profile is damaged. Re-install the service profile.
CAUSE
The Msn.cmp file is damaged.
RESOLUTION
To resolve this issue, follow these steps:
- Insert the MSN CD-ROM into the CD-ROM drive. If the Auto Insert Notification option is turned on, close the Welcome To MSN window that opens on the desktop.
- Double-click My Computer.
- Right-click the CD-ROM drive icon, and then click Explore.
- Double-click the Msnsetup folder.
- Double-click the Compnts folder.
- Double-click the Msnsvc.exe file.
- If you are prompted to restart the computer, click Yes.
Additional query words: msn 2.5 Last reviewed: October 7, 1997 |