https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/172128&feed=atom&action=history
Microsoft KB Archive/172128 - Revision history
2024-03-28T20:19:46Z
Revision history for this page on the wiki
MediaWiki 1.39.3
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/172128&diff=301551&oldid=prev
X010: Text replacement - "[[../winnt/q" to "[[../"
2020-07-21T08:20:50Z
<p>Text replacement - "[[../winnt/q" to "[[../"</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 08:20, 21 July 2020</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This should install the proper files. If the error message still persists, use the following article to manually remove the wrong platform driver:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This should install the proper files. If the error message still persists, use the following article to manually remove the wrong platform driver:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><blockquote>'''[[../<del style="font-weight: bold; text-decoration: none;">winnt/q135406</del>|Q135406]]''' Steps to Manually Remove and Reinstall a Printer Driver</blockquote></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><blockquote>'''[[../<ins style="font-weight: bold; text-decoration: none;">135406</ins>|Q135406]]''' Steps to Manually Remove and Reinstall a Printer Driver</blockquote></div></td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This allows the executable file to recreate the following subdirectories: Alpha, I386, MIPS and PPC. See the following Microsoft Knowledge Base article for more information on the driver library:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>This allows the executable file to recreate the following subdirectories: Alpha, I386, MIPS and PPC. See the following Microsoft Knowledge Base article for more information on the driver library:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><blockquote>'''[[../<del style="font-weight: bold; text-decoration: none;">winnt/q142643</del>|Q142643]]''' Windows NT 4.0 Driver Library</blockquote></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><blockquote>'''[[../<ins style="font-weight: bold; text-decoration: none;">142643</ins>|Q142643]]''' Windows NT 4.0 Driver Library</blockquote></div></td></tr>
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https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/172128&diff=91202&oldid=prev
3155ffGd: importing KB archive
2020-07-18T15:36:21Z
<p>importing KB archive</p>
<p><b>New page</b></p><div>{|<br />
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== Printer Properties error: Device Settings Cannot be Displayed ==<br />
|}<br />
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-----<br />
<br />
The information in this article applies to:<br /><br />
<br />
<br />
* Microsoft Windows NT Workstation versions 3.51, 4.0<br />
* Microsoft Windows NT Server versions 3.51, 4.0<br />
<br />
<br />
-----<br />
<br />
<br /><br />
<br />
<br />
== SYMPTOMS ==<br />
<br />
After you add a printer and attempt to print a test page, the following Printer Properties error messages may be displayed:<br />
<br />
<blockquote><div class="ERRORMESSAGE"><br />
<br />
Test page failed to print. Would you like to view the print trouble shooter for assistance?<br /><br />
<br /><br />
An attempt was made to load a program with an incorrect format.<br />
<br />
</div></blockquote><br />
If you follow the print trouble-shooter and reload the printer driver or try to bring up the printer properties the following message appears:<br />
<br />
<blockquote><div class="ERRORMESSAGE"><br />
<br />
Device settings cannot be displayed. The driver for the specified printer is not installed, only spooler properties will be displayed. Do you want to install the driver now?<br />
<br />
</div></blockquote><br />
<br /><br />
<br />
<br />
== CAUSE ==<br />
<br />
Inadvertently adding the wrong platform printer driver, such as an Alpha or MIPS driver on an Intel computer, can cause the above error messages to occur.<br />
<br />
<br /><br />
<br />
<br />
== RESOLUTION ==<br />
<br />
To remove the wrong platform driver, perform the following steps:<br />
<br />
# Delete the printer from the Printers folder.<br />
# Add the same printer using the Add Printer Wizard.<br />
# When prompted with the following message,<br />
<br />
<br /><br />
This should install the proper files. If the error message still persists, use the following article to manually remove the wrong platform driver:<br />
<br />
<blockquote>'''[[../winnt/q135406|Q135406]]''' Steps to Manually Remove and Reinstall a Printer Driver</blockquote><br />
<br /><br />
<br />
<br />
== MORE INFORMATION ==<br />
<br />
If you obtained the printer driver from a self-extracting downloaded file, make sure the installation instructions in the Readme.txt or any other information file have been followed.<br /><br />
<br /><br />
Some self-extracting files may need to be followed by switches in order for the files contained within to extract correctly. This is important when extracting files from executable files that contain multiple platform versions.<br /><br />
<br /><br />
The Windows NT 4.0 Driver Library contains several executable files that must have the contents extracted using the '-d' switch. For example, when extracting the files for the HP DeskJet 850C, the following syntax should be used at a command prompt:<br />
<br />
<blockquote>'''NT4DSK2.EXE -d'''<br /><br />
</blockquote><br />
This allows the executable file to recreate the following subdirectories: Alpha, I386, MIPS and PPC. See the following Microsoft Knowledge Base article for more information on the driver library:<br />
<br />
<blockquote>'''[[../winnt/q142643|Q142643]]''' Windows NT 4.0 Driver Library</blockquote><br />
Additional query words: prodnt drivers Alpha MIPS X86 PPC<br />
<br />
Keywords : kbprint ntdriver ntprint NTSrvWkst<br /><br />
Version : WinNT:3.51,4.0<br /><br />
Platform : winnt<br /><br />
Issue type : kbinfo<br /><br />
Technology :<br />
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{|<br />
|width="100%"| <br /><br />
Last Reviewed: February 24, 1999<br /><br />
<span>© 2000 Microsoft Corporation. All rights reserved. Terms of Use.</span><br /><br />
|}</div>
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