Article ID: 171770
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q171770
SYMPTOMS
Windows NT will intermittently log a Dr. Watson access violation error in Spoolss.dbg, causing the print spooler to stop. The spooler can be restarted, and it will continue functioning until the next occurrence of the access violation.
CAUSE
There was a problem in Localspl.dll.
RESOLUTION
To resolve this problem on a computer running Windows NT 4.0, apply Service Pack 3. Contact Microsoft Technical Support if your computer is running Windows NT 3.51.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.
Keywords: kbbug kbfix kbprint KB171770
