Article ID: 171597
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Windows NT 3.51 Service Pack 5
This article was previously published under Q171597
SYMPTOMS
When you use a Banyan Vines client version, 5.56(5) with Microsoft Windows NT 3.51, the drives mapped by the client do not appear in the drive list in Microsoft Word 97.
CAUSE
STATUS
Contact Banyan Vines for the latest client version. As of June 97, the current release of the Banyan client for NT is release 4, version 7.26. Microsoft has not tested this version and therefore cannot guarantee its results.
For information about how to contact Banyan Vines, query in the Knowledge Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
MORE INFORMATION
Drives that appear in Microsoft Windows File Manager can be accessed in Word by specifying the correct drive letter in the file name.
For example, if you map a Banyan Vines drive as drive E:, it does not appear in the Look In list in the Open dialog box. However, you can view the files on drive E: by typing E: in the File Name box and pressing ENTER.
Banyan Vines is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
REFERENCES
For more information about using Word with Banyan Vines, please see the following articles in the Microsoft Knowledge Base:
158493 WD97: Wizard Vanishes When Run from Banyan Vines Server
162541 WD97: Can't Access Mail Merge Data Source on Banyan Network
170914 WD97: File Open Reverts to Program Folder Not Network Location
158492 WD97: "Word Cannot Obtain..." Inserting Object on Banyan Vines
Additional query words: banyon
Keywords: kb3rdparty kbnetwork kbprb KB171597