Microsoft KB Archive/171432

Microsoft Knowledge Base

Computer Hangs After Installing Internet Explorer 4.0

Last reviewed: July 16, 1997
Article ID: Q171432

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA     

     This article discusses a Beta release of a Microsoft 
     product. The information in this article is provided as-is
     and is subject to change without notice. 

     No formal product support is available from Microsoft for 
     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included 
     with the Beta product files, or check the Web location 
     from which you downloaded the release.

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA     

The information in this article applies to:

• Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you restart your computer after installing Internet Explorer, your computer may stop responding (hang).

CAUSE

This problem is caused by the registry becoming too large for a Windows 95-based computer with 8 MB of RAM to open.

RESOLUTION

To work around this problem, temporarily install more RAM, and then uninstall Internet Explorer. After you have uninstalled Internet Explorer, you can remove the additional RAM.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 Keywords : kbenv msiew95 Version : WINDOWS:4.0 Platform : WINDOWS Hardware : x86 THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: July 16, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.