Microsoft KB Archive/171288

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Knowledge Base

OLEXP: Some Settings Not Retained Saving Unsent Mail

Article ID: 171288

Article Last Modified on 1/20/2007


  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
  • Microsoft Windows 98 Standard Edition

This article was previously published under Q171288


When you save an unsent message in Outlook Express, the message is saved without the following settings:

  • Encryption
  • Digital signature

If you change any of these settings for a message, save the message, and then open it again, the settings are restored to the global Outlook Express settings.


Outlook Express may not keep all settings for unsent messages that you save.


Microsoft has confirmed this to be a problem in Microsoft Outlook Express version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00

Keywords: kbfaq KB171288