Article ID: 171251
Article Last Modified on 7/16/2004
APPLIES TO
- Microsoft SNA Server 4.0, when used with:
- Microsoft Windows NT 4.0
This article was previously published under Q171251
SYMPTOMS
The Eicon SDLC or X.25 link services will not start after upgrading an SNA Server 3.0 configuration to SNA Server 3.0 Service Pack 1. This problem will not occur when running SETUP.EXE from SNA Server 3.0 Refresh CD that incorporates Service Pack 1.
CAUSE
This is due to a bad statement in the UPDATE.INI file from SNA Server 3.0 Service Pack 1. Running UPDATE.EXE resulted in the current EC<SDLC/X25>.DLL being renamed to EC<SDLC/X25>.DL$, and the updated EC<SDLC/X25>.DLL being copied only in <SnaRoot>\system\hwsetup\ec<sdlc/x25> while it should also be copied in the <SnaRoot>\system directory.
RESOLUTION
Once the upgrade process is complete, the user needs to manually copy the EC<SDLC/X25>.DLL file from the <SNA>\system\hwsetup\ec<sdlc/x25> directory to <SnaRoot>\system.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0 Service Pack 1. This problem was corrected in the latest SNA Server for Windows NT 3.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix KB171251
