Microsoft KB Archive/171213

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Knowledge Base

Copy to a Removable Drive in Windows NT Explorer May Fail After Media Swap

Article ID: 171213

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q171213


In Windows NT Explorer, when you drag a folder from your hard drive to another folder on a removable drive, the files do not get copied correctly.

This problem only occurs when:

  • You have recently changed the media in the removable drive but have not forced an update in Windows NT Explorer by pressing F5.


  • You are dragging files or folders to a folder that used to exist on the previous disk, but does not exist on the new one.


This problem is caused by a problem in the Explorer.exe code in Windows NT 4.0. The problem does not occur in File Manager (Winfile.exe) in Windows NT 3.51 or 4.0.


To work around this problem, force an update of the Windows NT Explorer window by pressing F5 after changing the removable media.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: explorer removable media

Keywords: kbhotfixserver kbqfe kbbug kbfix kbui KB171213