Article ID: 171124
Article Last Modified on 6/14/2005
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q171124
SYMPTOMS
When a software audit is run on a Windows 95 laptop with a 3COM 3C589 PC card, it returns the following error in the Audit16.log:
CAUSE
Systems Management Server does not report the 3COM 3C589 PC card adapters during the inventory collection process for client computers running Windows 95. For more information on this issue, see the following article in the Microsoft Knowledge Base:
165735 SMS: 3COM 3C589 PCMCIA Network Adapter Card Not Inventoried
WORKAROUND
To run the software audit successfully for Windows 95 clients, ensure that a network adapter card ID appears in the [Local] section of the Sms.ini file. If it is not there, add any numbers for the network adapter card ID (using any sequence of six groups of two numbers separated by colons).
You should also be aware that when the computer is restarted and the inventory process takes place during logon, the NetcardID in the Sms.ini file will be removed. This will cause any subsequent software audits to fail.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodsms PCMCIA
Keywords: kb3rdparty kbaudit kbbug KB171124