Microsoft KB Archive/171108

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Knowledge Base

OL97: Taskbar Envelope Does Not Disappear After Viewing Fax

Article ID: 171108

Article Last Modified on 1/20/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q171108


After you view and close a fax received in Microsoft Outlook 97, the envelope icon on the taskbar remains visible.


The envelope icon on the taskbar will disappear as soon as you receive and read a new e-mail message. To quickly get rid of the icon, you can send yourself a message, open it after receiving it, and then close or delete the message.


Systray.exe is a tool for system taskbar notifications. The taskbar provides a location for programs and hardware devices to display icons. For example, if your computer supports advanced power management (APM), a Battery Meter icon can appear on the taskbar.

Additional query words: system tray corner

Keywords: kbprb kbui KB171108