Microsoft KB Archive/171048

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Knowledge Base

Error Message: Unable to Display

Article ID: 171048

Article Last Modified on 10/1/2002


  • Microsoft Internet Mail and News 3.0a for Macintosh

This article was previously published under Q171048


When you view a news message with attached graphics in the Preview pane, you may receive the following error message if Internet Mail and News cannot successfully load the graphics preview:

Unable to display


When you select a message with attached graphics, the message "Preparing to display image" is displayed. If the image cannot be displayed, no error message is generated. If you then select another message with attached graphics, the error message "Unable to display image" is displayed. The "Preparing to display image" message is not cleared before it is overlaid with the "Unable to display image" message, causing at least three characters of the first message to be displayed at the end of the second message.


Microsoft has confirmed this to be a problem in Internet Mail and News version 3.0a for Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00a

Keywords: kberrmsg KB171048