Article ID: 170858
Article Last Modified on 6/23/2005
APPLIES TO
- Microsoft Internet Information Server 2.0
- Microsoft Internet Information Server 3.0
This article was previously published under Q170858
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
SYMPTOMS
When you try to access the Internet Information Server (IIS) from a browser, you may get one of the following error messages:
-or-
CAUSE
The account being used to logon to IIS (including the Anonymous logon user account) is locked out. This condition may result because the password may be expired or the password for the Anonymous logon user account does not match the password for the account in User Manager.
WORKAROUND
- Open User Manager.
- Select the account being used to logon.
- Select User and then Properties.
- Disable the Account Locked Out.
- If the password has expired, type and confirm the password in the User Properties.
- If the logon account being used is the Anonymous logon user account, then go to Internet Service Manager. Select WWW Service Properties, and type and confirm the same password used in User Manager.
Keywords: kberrmsg kbprb KB170858